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FAQS
Welcome to our FAQ page! Here, we've answered some of the most common questions to help you understand more about our services, process, and policies. If you have additional questions, feel free to reach out!
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What if I'm not satisfied with the cleaning?Your satisfaction is our goal! If there's any area we may have missed, please let us know within 24 hours, and we'll return to make it right.
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Do you provide eco-friendly cleaning options?Yes! We understand the importance of eco-friendly practices and offer environmentally safe cleaning options. Let us know if you prefer green cleaning products.
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What should I expect during a deep cleaning?Our deep cleaning service includes detailed attention to often-overlooked areas, such as baseboards, light fixtures, inside appliances, and other nooks and crannies. It's ideal for first-time clients, seasonal clean-ups, or if you haven't had a professional cleaning in a while.
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Do you bring your cleaning supplies?Yes, we provide all necessary cleaning supplies and equipment. If you have specific products, you'd like us to use, let us know, and we'll be happy to accommodate.
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How do you handle cancellations or rescheduling?We understand that life happens! We request 24-hour notice for cancellations or rescheduling. You can contact us by phone or email to make changes.
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What should I do before the cleaning crew arrives?To maximize effciency, we recommend picking up any personal belongings, valuables, or important documents. This allows our team to focus on cleaning rather than organizing.
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Still have questions?Please don't hesitate to reach out to us at 603-422-3131. We look forward to helping you achieve a flawless finish in your space!
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What services do you offer?We offer a range of cleaning services, including deep cleaning, routine cleaning, move-in/out cleaning, eco-friendly cleaning options for both residential and commercial properties.
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Are you insured?Yes, we are fully insured, ensuring peace of mind for our clients. Your property's safety and security are our top priorities.
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How is payment handled?Payment is due at the time of service. We accept cash, credit cards, checks, and online payment options for your convenience.
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Do I need to be home during the cleaning?It's entirely up to you! Many clients choose to provide access and go about their day. If you prefer to be present, that's no problem either.
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How do I book a cleaning service?You can book a service by contacting us directly through our website, by phone, or by email. Once we discuss your needs, we'll schedule a convenient time for your cleaning.
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